Join a High-Performing Team at the Forefront of Digital and Global Transformation
We’re Invested in Your Success
Rooted in a people-first mentality and a deep commitment to meaningful relationships with colleagues, the IT Services team drives digital transformation across all of Northeastern University’s global campuses. Join a flexible, highly dynamic, and collaborative organization where your success matters as much as our mission.
As a member of Team ITS, you’ll help shape and execute Northeastern’s bold vision for transforming the way students, faculty, staff, alumni, and employers learn, teach, research, and collaborate. Be part of the exciting challenge of positioning a global research university for the post-pandemic world.
Where People Thrive Personally and Professionally
Northeastern offers competitive benefits, including flexible work hours and location; excellent medical, dental, and vision insurance; generous paid time off; and robust retirement plans.
Members of Team ITS have access to extensive resources that help promote mental health, physical well-being, and professional success. Mutual respect and care define the daily work environment, and universitywide wellness programs support the belief that in order for organizations to thrive, their people have to thrive first.
Opportunities Abound
The following are just a few of the positions on Team ITS that are open and accepting applications.
Leading the Vision for the Future of Work
Team ITS staff and partners create a welcoming and vibrant environment for each other and guests. You’ll be joining a community that shares a common purpose and fosters connections with the broader Northeastern community and its global campuses.
The Office of the CIO and IT Services are based on the Boston campus, with a smaller presence on the other campus locations across North America and the United Kingdom, all supporting Northeastern’s global technology needs.
Flexibility
Most roles on Team ITS are eligible for flexible hybrid work arrangements. Most colleagues split their work weeks between our vibrant downtown Boston office and an alternative location of their choice. No matter where you’re located, you’ll benefit from a vibrant, collaborative work culture that is fast-paced and interactive.
Innovative and Collaborative Workspaces
In addition to the tools and processes that enable excellence in hybrid collaboration, the university offers innovative workspaces and collaboration rooms across its growing number of global network locations, from Boston’s thriving Back Bay neighborhood to Seattle’s innovative South Lake Union, to Toronto’s metropolitan downtown location, and beyond.
A Dynamic Network of Global Campuses
Team ITS is leading the digital transformation in higher education across all Northeastern campuses, empowering students, faculty, and staff to collaborate and transform the world through teaching, learning, and research. You’ll be part of an ambitious, global enterprise that is rooted in rich and diverse local settings.
A Values-First Culture
Together with other members of Team ITS, you’ll advance world-class support, resources, and solutions—for customers and for each other—while staying firmly rooted in our core values.
- Empathy: Delivering an enjoyable, seamless experience that meets customers’ needs is our mission.
- Contribution: Making a difference in the world and in our communities is not something we take lightly.
- Excellence: Collaborating to tackle global and digital challenges together—efficiently and effectively—by challenging the status quo.
The CIO’s Vision
Learn about the roadmap for and story of Northeastern’s digital transformation.
Beyond 2025
Discover the university’s strategic plan.
Benefits
Explore competitive benefits, flexible work hours, generous paid time off, and more.
ITS Playbook
The guide to being a great team member with a customer-first mindset.
Interested in joining Team ITS?
View our job postings and apply today!
