Join a High-Performing Team at the Forefront of Digital and Global Transformation

We’re Invested in Your Success 

Rooted in a people-first mentality and a deep commitment to meaningful relationships with colleagues, the IT Services team drives digital transformation across all of Northeastern University’s global campuses. Join a flexible, highly dynamic, and collaborative organization where your success matters as much as our mission.  

As a member of Team ITS, you’ll help shape and execute Northeastern’s bold vision for transforming the way students, faculty, staff, alumni, and employers learn, teach, research, and collaborate. Be part of the exciting challenge of positioning a global research university for the post-pandemic world.  

Where People Thrive Personally and Professionally

Northeastern offers competitive benefits, including flexible work hours and location; excellent medical, dental, and vision insurance; generous paid time off; and robust retirement plans. 

Members of Team ITS have access to extensive resources that help promote mental health, physical well-being, and professional success. Mutual respect and care define the daily work environment, and universitywide wellness programs support the belief that in order for organizations to thrive, their people have to thrive first. 

Opportunities Abound

The following are just a few of the positions on Team ITS that are open and accepting applications.  

Leading the Vision for the Future of Work 

Team ITS staff and partners create a welcoming and vibrant environment for each other and guests. You’ll be joining a community that shares a common purpose and fosters connections with the broader Northeastern community and its global campuses.

The Office of the CIO and IT Services are headquartered on the Boston campus, but most positions within Team ITS support alternative work locations, with teammates reporting from all over the United States and Canada. 

Flexibility

Most roles on Team ITS are eligible to work from an alternate location. No matter where you’re located, you’ll benefit from a vibrant, collaborative work culture that is fast-paced and interactive. 

Innovative and Collaborative Workspaces

In addition to the tools and processes that enable excellence in hybrid collaboration, the university offers innovative workspaces and collaboration rooms across its growing number of global network locations, from Boston’s thriving Back Bay neighborhood, to Seattle’s innovative South Lake Union, to Toronto’s metropolitan downtown location, and beyond.  

A Dynamic Network of Global Campuses

Team ITS is leading the digital transformation in higher education across all Northeastern campuses, empowering students, faculty, and staff to collaborate and transform the world through teaching, learning, and research. You’ll be part of an ambitious, global enterprise that is rooted in rich and diverse local settings.  

A Values-First Culture

Together with other members of Team ITS, you’ll advance world-class support, resources, and solutions—for customers and for each other—while staying firmly rooted in our core values. 

  • Empathy: Delivering an enjoyable, seamless experience that meets customers’ needs is our mission.  
  • Contribution: Making a difference in the world and in our communities is not something we take lightly.  
  • Excellence: Collaborating to tackle global and digital challenges together—efficiently and effectively—by challenging the status quo. 

The CIO’s Vision

Learn about the roadmap for and story of Northeastern’s digital transformation. 

Beyond 2025

Discover the university’s strategic plan. 

Benefits

Explore competitive benefits, flexible work hours, generous paid time off, and more.

ITS Playbook

The guide to being a great team member with a customer-first mindset.

Interested in joining Team ITS?

View our job postings and apply today!