Open Positions

Boston

The Business Relationship Manager serves as a pivotal partner and advisor to business units, focusing on aligning IT solutions with the university’s strategic objectives to deliver maximum value and bridge the gap between business partners and technology solution providers. Responsible for developing strategic relationships with business partners to understand their objectives and challenges, providing strategic advice on technology trends, advocating for business projects within the IT community, and collaborating with product/service managers to prioritize solutions that align with business strategies. Functions as a trusted advisor between business units and IT while promoting business value and ensuring alignment with IT service offerings and capabilities.

Boston

The Project Portfolio Manager serves as the key interface between business functions and ITS, responsible for strategic portfolio initiatives, managing ITS intake, and partnering with business units to create business cases. Oversees portfolio resourcing, risk mitigation, planning, and provides initiative reporting while directly managing projects, prioritizing initiatives that deliver maximum value, and maintaining stakeholder communications. Leads multidisciplinary project teams to ensure flawless execution of contracted projects, establishes governance functions, manages portfolio budgets, and partners with technical and business owners to analyze new project requests while creating transparency of portfolio investments.

Boston

The Lead Business Relationship Manager (BRM) oversees the BRM practice within IT Services, serving as a pivotal partner and advisor to various business units while focusing on aligning IT solutions with the university’s strategic objectives to deliver maximum value. Responsible for developing strong strategic relationships with business partners, leading and mentoring a team of BRMs, providing strategic advice on technology trends, advocating for business projects within the IT community, and collaborating with product/service managers to prioritize solutions. Functions as a trusted advisor between business units and IT while fostering a culture of strategic engagement and ensuring IT initiatives are closely aligned with business strategies and objectives.

Boston

The Senior IT Business Analyst uses critical thinking and design thinking skills to identify stakeholder needs, determine IT solutions to business problems, and present findings and recommendations at all levels of the organization. Responsible for gathering and documenting business requirements, leading business analysis initiatives, developing deep understanding of stakeholders, optimizing business processes, preparing technical documentation, and supporting service delivery teams through all stages of the project lifecycle. Collaborates with internal customers and vendors to translate business needs into system requirements while improving existing processes related to business analysis and project management functions.

Boston

The Senior IT Business Analyst uses critical thinking and design thinking skills to identify stakeholder needs, determine IT solutions to business problems, and present findings and recommendations at all levels of the organization. Responsible for gathering and documenting business requirements, leading business analysis initiatives, developing deep understanding of stakeholders, optimizing business processes, preparing technical documentation, and supporting service delivery teams through all stages of the project lifecycle. Collaborates with internal customers and vendors to translate business needs into system requirements while improving existing processes related to business analysis and project management functions.

Boston

The Workday Architect leads the design, configuration, and governance of our Workday tenant. This role is critical to ensuring our Workday environment supports the complex and evolving needs of a modern higher education institution, including Human Capital Management (HCM), Financials, Payroll, and Student. Serving as a key member of the enterprise systems team, works collaboratively across administrative and academic units to align tenant architecture with institutional goals—supporting operational excellence, compliance, and strategic transformation.

Boston

The Workday Project and Release Manager will oversee the planning, coordination, and execution of Workday releases, system updates, enhancements and prioritized Workday projects and play a key role in ensuring seamless delivery of Workday’s biannual feature releases and other system enhancements across HCM, Finance, and Payroll.